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      Why Is My Live Stream Not Connecting/Working?

      Is Your Internet Connected?

      Check Your Internet Connection

      The first thing to check is to see if you can connect to the internet. Open up your internet browser and try to search for something. If you get results, then move on to the next step.

      Wirecast Output Settings Could Be Wrong

      For a stream to connect, you must use the template we created for you on the desktop. If the template is named Untitled 1 or something different from what we made, then none of the stream settings will be entered correctly, and you will not be able to connect your stream.

      Untitled Document

      Screen Shot 2022-06-10 at 10.11.41 AM-1

      Document We Created

      Screen Shot 2022-06-10 at 10.12.38 AM-1

       

      This is the error you will see (Cannot connect to the RTMP/Flash server at the given IP address) when you hit the stream button and you aren't able to connect or go live.

      Network Ports

      Please contact your network administrator at your school to check that the following ports are open for traffic on your network:
      80 (HTTP/HTTPS),
      1935 (RTMP),
      2935 (RTMPS),
      7272 (Remote Desktop Presenter),

      If you are behind a firewall, check to ensure that dacast.com, limelight.com, and striv.tv are whitelisted.


      Call 402-513-8590 or email support1@striv.tv if your problem persists.